- powder coated steel
KADA DOOR HANDLE SPECIFICATIONS
- for wooden doors only
- designed for door thickness: 1,8 cm – 4 cm
- main dimensions: 30 cm x 6,9 cm
- distance between the fastening screws: 27,7 cm
- projection from the back of the door: 0,9 cm
|PRODUCT||SHIPPING METHOD||ESTIMATED DELIVERY TIME||TOTAL SHIPPING COST|
|handles, accessories||courier||4-6 days||20 EUR|
|ESTIMATED DELIVERY TIME||4-6 days|
|TOTAL SHIPPING COST||20 EUR|
How are products other than doors delivered?
STEP 1 - Registration
When the package is prepared and forwarded for shipment, you will receive information about it along with the shipment tracking code. Within 24 hours, a courier will collect the parcel, and it will be on its way to you.
STEP 2 - Delivery
Delivery usually takes place 2 or 3 days after the parcel is picked up, but can take up to 6 days. You will receive information from the courier when the delivery is scheduled. If you are not satisfied with this date, you can change the delivery date by contacting directly the courier.
Please check the parcel in the presence of the courier. In the event of any defects in the packaging - tearing of the packaging, distortion of a long element (track), please refuse to accept the parcel and write a protocol describing the defects on the form provided by the courier. Additionally, you should prepare photographic documentation. The lack of the protocol may result in the complaint refusal.
If the parcel has no visible signs of damage, we recommend that you always check the contents of the parcel in the presence of the courier. You should unpack the parcel and check whether the Subject of the Order complies with the order placed and whether it has any signs of damage. In the event of non-compliance or damage, a protocol should be filled in and signed by the courier. The lack of the protocol may result in the complaint refusal.
STEP 3 - Complaints
If the product is defective or damaged, make a claim. In order for us to deal with your complaint as quickly as possible, please first contact our customer service using the complaint form. Attach the photo and the courier's protocol to the form. The complaint form can be found here: Complaints and returns