Shipping is free if the order contains the doors. In case you purchase only handles or accessories there is an additional cost of 20 EUR.
|PRODUCT||SHIPPING METHOD||ESTIMATED DELIVERY TIME||TOTAL SHIPPING COST|
|handles, accessories||courier||4-6 days||20 EUR|
|ESTIMATED DELIVERY TIME||6-8 weeks||4-6 days|
|TOTAL SHIPPING COST||free||20 EUR|
We deliver all EU countries: Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden, also Norway and the United Kingdom.
How are the doors delivered?
STEP 1 - Registration
When the door is manufactured and forwarded for delivery, you will receive information along with the shipment tracking code. Now the door is waiting to be picked up.
STEP 2 - Transport
The door is picked up by a DHL courier. The door is on its way to you! Usually delivery takes 2 to 5 days. If the indicated date does not suit you, you will be able to change it once by contacting DHL directly.
STEP 3 - Delivery
The package will be sent to you by a DHL. The courier will deliver the package to the door, but will not bring it inside. It is important that 2 people are present at the time of delivery to bring the package home. The door can weigh up to 60 kg, depending on the selected model. Before you sign the collection documents, check that the package has arrived completely and that there is no damage!
STEP 4 - Complaints
If any defects or damage are found, write the damage report with the DHL courier and document everything with photos. The complaint form can be found here: Complaints and returns